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You can get a free quote from Cinch Home Services on the company’s websiteor by calling 85. How do I get a quote from Cinch Home Services? *BBB ratings are accurate as of October 2022. Note: While we weren’t able to speak with a representative directly to comment on the long wait times for repairs and replacements, Cinch’s customer service line has a lengthy disclaimer about current supply chain issues and subsequent delays. Only thing that is consistent is, “you’ll have your replacement oven within 5 business days.

Where’s my replacement oven? No one can tell me. They finally figured it out, and I do have coverage.” – Anonymous customer via Trustpilot They kept saying I only have coverage on my TV, not my appliances. “ It took me one and a half hours and calling back to four different people to schedule my claim. She was also empathetic to my concerns.” – Perenthia Brown via Trustpilot I renewed my policy because she answered all my questions and provided me with additional information. She was very knowledgeable, polite, and patient. “ The young lady I was speaking to in Member Services was awesome. The technician came out the same day, replaced my ice maker, and repaired the refrigerator.” – Wendy D. The agent was extremely helpful and friendly. “ My refrigerator was leaking and I called to place a claim. Generally, positive customer reviews focused on the company’s friendly customer service, while negative reviews mentioned issues with claims fulfillment. Like most home warranty companies, reviews on third-party websites show feedback from both satisfied and dissatisfied customers.īelow are a few positive and negative Cinch home warranty reviews for you to consider. Here’s a more detailed look at what’s covered in each plan:Ĭinch Home Services holds a solid B rating from the Better Business Bureau (BBB) rating and is also accredited by the organization.

Complete Home Plan: Covers all items in both Appliances and Built-In Systems along with a homeowners insurance deductible reimbursement.

Built-In Systems Plan: Covers systems integral to your home such as plumbing, heating systems, electrical systems, garage door openers, doorbells, air conditioning including ductwork, central vacuum systems, smoke detectors, sump pump, toilets, water heaters, built-in whirlpool or jetted tubs, air conditioner or water filter credit, and attic and ceiling fans.

Appliances Plan: Covers large home appliances such as clothes washers and dryers, cooktops, dishwashers, built-in food centers, freestanding ice makers, microwaves, ranges and range exhaust hoods, refrigerators, trash compactors and air conditioners.

The company’s offered plans include these: All plans also include a $25 credit toward your air conditioner or water filter. In addition, the company has discounts available on new appliances and an annual homeowners insurance deductible reimbursement up to $500 when owners of its Complete Home plan have to pay a deductible on a covered homeowner’s insurance claim. It also offers add-on options, a generous 180-day workmanship guarantee, protection for unknown pre-existing conditions, as well as rust and corrosion coverage with all of its plans. Cinch serves all states except Alaska and Hawaii.Ĭinch Home Services offers three home warranty plans: an Appliances plan, a Built-in Systems plan and a Complete Home plan.

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It provides extra peace of mind by covering items affected by rust and corrosion damage, plus it offers unique add-on options such as outside gas and water line coverage. Cinch makes reasonable efforts to process a filed claim within two hours of receiving it during normal business hours, which is one of the quickest processing times in the industry.

We recommend reading its sample contract to familiarize yourself with its exclusions and limitations.Ĭinch offers an appliance plan, a systems plan and a combination plan that bundles home systems and appliances. However, its generous $10,000 annual coverage cap, 180-day workmanship guarantee and the bonus benefits mentioned above make Cinch a notable provider. These extra perks make it our pick for bonus benefits.Ĭinch Home Services holds mixed reviews on third-party review sites such as the Better Business Bureau (BBB), Trustpilot and Google Reviews. Homeowners with the Complete Home plan receive a homeowners insurance deductible reimbursement of up to $500. One of its standout features is a free A C or refrigerator filter credit. Cinch Home Services earned 4.45 out of 5 in our rating system.